A deal is a deal.

A live status link for multi-step service work.

Turn “any update?” into one no-login link your customer can open anytime — status, next step, payment, and proof, all on the record.

Paste the chat or drop a screenshot — AI drafts the case; you confirm. Two taps.
AI proposes, you confirm before anything becomes real.
CreateUpdateAskNotifyTrack

Invite-only. A request never creates an account.

9:41
Northline Co.
Open today · Contact
LIVE
Order #A-1042 — in progress
You’re here
In progress
In progress. You’re up to date — nothing needed right now.
Deposit confirmed — proof on the record
Order steps
Received
Approved
Deposit
In progress
You’re here
Quality check
Ready for pickup
you
No login · this link is yours, per order
Why

Stop answering “any update?”

Every order turns into a thread of the same three questions. Ladno answers them on a link, so you can stop retyping and they can stop guessing.

They ask
“Any update?”
Now on the link
Current status — “You’re here.”
They ask
“Did you get my payment?”
On the record
Payment proof, marked confirmed on the record.
They ask
“Which option did we pick?”
On the record
The choice they made, saved and shown back.

One link per order. No app, no login, no new chat to manage.

See it

One engine. Every kind of order.

Same frame, same chrome — only the stages, the copy, and what we call the customer change. Switch the vertical and watch the link follow.

Customer sees: the team. The frame, the chrome, the citrus “You’re here” cue and the no-login footer are identical across all five — that sameness is the proof.

Repair · stage pack

Accepted
Diagnosis
You’re here
Quote approval
Deposit
Part ordered
Repair
Quality check
Ready for pickup
Static replica — no live backend, no login; nothing you do here is sent anywhere.
9:41
Northline Co.
Open today · Contact
LIVE
Espresso machine — not heating
You’re here
Diagnosis
Diagnosis done — approve the quote to proceed.
Order steps
Accepted
Diagnosis
You’re here
Quote approval
Deposit
Part ordered
Repair
Quality check
Ready for pickup
you
No login · this link is yours, per order
How it works

Three steps. No setup.

No workflow to configure. Start from a chat and you already have a case.

1

Create

Paste the chat, drop a screenshot, or type a line. AI drafts the case; you confirm before anything becomes real.

2

Share

Send the link in one tap — Telegram, WhatsApp, Viber, or copy. The customer opens a no-login page.

3

Track

Update, ask, and notify on the same link. Every step shows up where the customer looks — no “any update?” required.

Two sides

What each side gets.

You

the operator
  • A case from a chat in two taps
  • A payment-proof loop, on the record
  • Templates that emerge from your real cases
  • History that defends you when something’s questioned

Your customer

a no-login page
  • A no-login page — nothing to install
  • Where things stand, right now
  • What’s next
  • What to pay, and how
  • Proof it’s on the record
Direct orders

Working direct shouldn’t mean working on a handshake.

Ladno keeps the agreement, the staged payments, and the proof on one link — the record does the accountability.

The customer confirms the order

Spec, price, deposit, and deadline on one screen — confirmed before any money is asked for. On the record from the start.

Payments go in stages

Each next payment unlocks only when the previous step is proven on the record. Money follows the work.

Both sides see the same record

One link, one version of the deal — what was agreed, what’s done, what’s paid. Nothing to misremember.

The platform isn’t what makes you accountable. The record is.

Selling through a marketplace today? Keep your repeat customers direct — and keep the deal on the record.

What it isn’t

Not a portal. Not a CRM.

Ladno is a temporary action-and-status surface for one order — not a system your customer has to live in.

What it does
Why it’s not Ladno
CRM
Pipelines, reporting, sales stages.
Too much — Ladno manages one order, not your whole funnel.
Client portal
A long-lived account the customer logs into.
No account, no login — the link is temporary, per order.
Tracker widget
A read-only status bar.
Status only — Ladno also takes the next action (pay, choose, confirm).
Marketplace
Takes a commission to make you accountable.
The record can do that part — keep the customer, lose the commission.
Ladno
A live status link for multi-step service work.
A temporary no-login action + status surface, per order.
Trust

Built to stay narrow.

The boundaries are the point. They keep your customer’s experience simple and your data yours.

No customer login.

A link, not an account — ever.

Your branding.

Your business name on the page, not ours.

Your data, exportable.

A flat read-only export, whenever you want it.

Payment is state, not processing.

Ladno records what’s paid and proven — it never moves your money.

FAQ

Fair questions.

The short answers, before you ask for an invite.

Does my customer need an app or an account?

No — one link, no login, and it works in any browser.

Do you hold the money?

No. Ladno never touches money — it records what was agreed, what’s due, and what’s paid. Payment itself happens wherever it happens today.

What does it cost?

It’s free during the pilot. Running your orders stays free; a paid layer for the public trust card comes later.

What languages does it support?

English today; more on request.

Is this a marketplace?

No — no listings, no rankings, no commissions. Your customers stay yours.

Pilot

Built for invited operators.

Ladno is invite-only while we run the pilot. Tell us about your work and we’ll be in touch.

Running your business on Ladno is free during the pilot.

We read every request. A request is not a sign-up. No account is created.

Direct — and on the record.